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The “Firefighting” Trap
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The team is so busy fixing production bugs that they never finish the Sprint goals.
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Capacity Planning: Explicitly reserve a percentage of every sprint for unplanned work.
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Context Switching
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Developers are forced to stop coding features to fix a production crash.
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On-Call Rotation: Assign a specific person to handle production fires.
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Lack of Visibility
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The Product Owner only cares about features, not server maintenance.
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Transparency: Include infrastructure health and technical debt in Sprint Reviews.
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